Privacy policy

At ZG Luxe, accessible from zgluxe.store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ZG Luxe and how we use it.

1. Information We Collect

When you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, payment information (including EasyPaisa/Bank details), email address, and phone number.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, and time zone.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site, which includes:

  • Processing your payment information and arranging for shipping.

  • Providing you with invoices and/or order confirmations.

  • Communicating with you (via WhatsApp or Email) regarding your order.

  • Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store.

  • We use Courier Partners (TCS/Leopards/Trax) to deliver your handcrafted wallets.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

6. Contact Us..

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at zgluxe.pk@gmail.com or by WhatsApp at +92 325 6646765.